Time/Day Scheduled Call Routing

Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours.

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Can I Schedule Call Routing?

With time and day scheduling, you can schedule a phone call to be routed to a different phone line based on the time of day. This means calls can reach you wherever you're located throughout the day or week, whether that's the office, your main call center, or even at home, and out-of-hours calls can be routed to voicemail. You can select your times, and calls will be routed according to your schedule. You'll never miss an important call again!

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How Scheduled Call Routing Can Help Your Business

Every business is different and, especially in the modern digital age, people can work across a range of locations and at a variety of times. Time and day scheduled call routing allows you to arrange your business call routing according to your own schedule, so calls can be routed to the right person or location at the time they're made. This gives you the freedom to adapt your phone line around your availability and business hours. Calls made within core hours can reach you wherever you are, while out-of-hours calls can be directed to voicemail. Alternatively, if you have multiple call centers in different time zones, you can set up time/day call routing so there's always customer support in place. You can choose your own call routing schedule, giving you maximum control - so you only receive calls when you want them.

Benefits of call scheduling tools

  • Call routing around your schedule
  • Set contactable business hours
  • "Follow the sun" call routing for round-the-clock service
  • Never miss calls during business hours
  • Our system adapts to you
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Why Choose Call Scheduling from TollFreeForwarding.com?

At TollFreeForwarding.com, all our virtual phone numbers come packed with great additional features, like scheduled call routing, to help make your business communications simple. Getting started with scheduled call routing has never been easier; our fast, efficient setup means your new number and call scheduling can be ready to go in as little as three minutes. Not only that, but we offer 24/7 access to our dedicated support team, a cancel anytime policy with absolutely no obligation, and a 100% cloud-based platform that puts you in full control of your virtual number at all times.

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How It Works - 3 Simple Steps

Choose Your Number

Select a local, national or toll-free number from our vast inventory


Let us handle the sign-up - it takes just 3 minutes

Receive Calls

Immediately start receiving calls and servicing your customers


Call Scheduling FAQs

  • Yes! If you want to schedule calls at specific times, our adaptable system gives you full control. You can set your business hours and choose where, and when, you want calls to be routed depending on the time or day of the week. This means you could choose to have calls directed to an office through the week, to a call center on weekends, and to a voicemail out of hours. Scheduled call routing is fully adaptable around your schedule, so you can choose when and where to receive business calls.

  • Follow the sun call routing is commonly used in call centers, as a way to provide customers with round-the-clock support. This is achieved through scheduled call routing when a business has call centers across multiple locations. It means, when one team finishes for the day, calls can be routed to a second location in a different time zone. So, no matter when customers ring, help will always be available.

  • Scheduled call routing is a feature included in the price of a virtual number with TollFreeForwarding.com. Our numbers come with a range of package options, from low-volume call packages for those just starting out through to high volume packages giving you more minutes at a better rate for you. Visit our pricing page for more rate information.

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