Greet your callers with a custom greeting and an intuitive Interactive Voice Response menu. Simply by pressing a number on their keypad, callers can be connected straight through to the correct department or person for their query. IVR saves your business time redirecting calls and helps increase customer satisfaction by ensuring customers aren't left waiting for their call to be connected.Start Free Trial
An IVR system is an Interactive Voice Response that is set up alongside your business phone number. It provides an immediate reaction to customer calls, by providing more information about your services and directing callers to the correct location, helping them get their queries answered much more efficiently. As IVR through a virtual number is based in the cloud, it allows you to route calls to any location in the world. Not only will you be able to send calls to traditional landline telephones or your call center, but you'll also be able to have calls routed to VoIP phones and even mobile devices.Start Free Trial
Frustrated customers who can't get through to sales or support staff are more likely to drop the connection - often meaning a lost sale for your business. An IVR system helps connect calls in a timely manner, taking callers directly to the department they need at the touch of a button. Our IVR systems come with custom greetings, so you can craft a calling experience that satisfies customers and saves your business time and money. If you're an international business taking calls from all over the world, it's also likely time differences will become an issue at some point. With virtual IVR allowing call routing to any location, you can ensure calls are sent to the right staff at the time the call is placed, improving efficiency and wait times across your business.
A virtual IVR system with TollFreeForwarding.com helps you streamline customer communications and improve efficiency across your business. But that's not the only great benefit that you can enjoy when you sign up for a virtual business number. Our virtual numbers are all based in the cloud, meaning you don't need any complicated hardware to get started - and it can take as little as three minutes! Your new number also comes with a range of additional features and benefits, including time/day scheduling, call recording, and real time recording.Start Free Trial
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