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Although hybrid meetings—meetings consisting of both in-person and virtual attendees—aren’t necessarily a new phenomenon, they have become much more commonplace over the last several years as more businesses adopt...

If you’ve had to call in to a customer service line over the past year or two, then you probably had the displeasure of being placed on hold—likely for...

  Have you ever found yourself attempting to decipher a pleasantly written email from a colleague for a hidden meaning? When composing an email, do you consider if the...

Synergy. Low-hanging fruit. Return on investment. These are just a few of the business buzzwords that are frequently thrown around in emails and meetings, as well as generally throughout...

Could you start the day without your morning cup of coffee?  The latest research shows that America drinks 400 million cups of coffee per day, with the daily coffee...