Global Presence in 60 Seconds
Choose from a large inventory of local or toll free phone numbers in over 120+countries. Activate your new international phone number in 60 seconds.
Never miss calls from your customers. Your calls can reach you anywhere in the world, whether on your cell, in the office or at home. Ring multiple phone numbers simultaneously or in any order.
Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours.
"Press 1 for Sales, 2 for Tech Support, 3 for Billing." Greet your callers with a custom greeting and an intuitive menu. Connect your callers to the right department or person by pressing a key on their keypad.
Record all or some of your incoming calls. Recorded calls are stored in call detail records and can be played or downloaded at any time. Recorded calls can be activated instantly for an additional charge.
Receive voicemail as attachments in email messages directed to one or multiple members of your team. All voicemail messages can be played or downloaded from the online message center.
Use your new phone number to receive faxes. Incoming faxes are sent as attachments in email messages an available for viewing or downloading from the online message center.
Real Time Reporting
Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up.
Every TollFreeForwarding.com account comes with powerful management tools to add phone numbers, update your call forwarding and PBX features, and keep track of your account activity in real time. There is no complicated setup or expensive hardware to buy. Our cloud based call management provides real-time billing and reporting allowing you to view and download up-to-the-minute billing information along with detailed call records.
Use our remote API to retrieve your real-time call record information. Automatically load your call records into your back-office reporting systems so you can access the information in a way that is most compatible with your current practices. Visit TollFreeForwarding.com/API for API Instructions for Call Records or contact us for more information.
TollFreeForwarding.com uses multiple carriers in order to ensure successful forwarding of your calls. Our system is programmed to find the best carrier for a clear connection so you can communicate with your customers. If one carrier isn't sending a call through, our network automatically switches to another carrier.
If your SIP device misses an incoming call, our network will instantly forward that call to the next destination you specify. such as another SIP device or PSTN phone number. This allows you have a comprehensive solution that combines the savings and flexibility of SIP with the reliability of PSTN.