All posts in category "Customer Service Professionals"

Customer service – it really can make or break your business.   Our recent survey found that customer service is the key driver when it comes to securing and maintaining...

TollFreeForwarding.com have revealed findings from a nationwide study of 2,000 US adults which found that 75% of people believe that businesses need to do more to ensure that customer’s...

If you’ve ever worked in a customer facing role, you’ll know it’s not all plain sailing. No matter how much you want or try to help a customer there...

Following up after a meeting, sales pitch or phone call is essential to maintaining a successful business. TollFreeForwarding.com spoke to a number of sales experts on how to maximise...

Becoming a digital nomad in the 21st century has become so simple that it’s becoming a leading trend, with more companies rethinking their working business models.     New...