All posts in category "Call Center"

Have you ever met someone with a distinctive accent and found yourself lingering on their every word? Whether it’s the French twang from the language of love, the Southern...

The United States represents one of the largest consumer markets in the world. As such, the country is an attractive option for foreign companies looking to expand their customer...

Security is an ongoing cycle of a proverbial bigger bullet versus tougher armor. The perpetual cat and mouse game is not just true of security in the conventional means...

When doing business outside of the U.S., it is essential to enlist the services of a reliable call-forwarding service. Getting the right calls to the right place at the...

If you’ve ever worked in a customer-facing role, you know it’s not all smooth sailing. No matter how much you want or try to help a customer, there are...