All posts in category "Business Etiquette"

  Clear and effective communication is vital in all industries and walks of life. In the medical sector, for example, it is literally a case of life and death....

If you’ve ever worked in a customer facing role, you’ll know it’s not all plain sailing. No matter how much you want or try to help a customer there...

Following up after a meeting, sales pitch or phone call is essential to maintaining a successful business. TollFreeForwarding.com spoke to a number of sales experts on how to maximise...

70% of the buying experience is influenced by how the customer feels they are being treated (McKinsey), and so loyalty ultimately depends on a positive experience. Providing a great...

Retaining and motivating staff: a 5-point guide for HR professionals   To Download the PDF version please click here   Acquiring and then retaining the most capable and competent...