Greet your callers with a custom greeting and an intuitive Interactive Voice Response menu. Simply by pressing a number on their keypad, callers can be connected straight through to the correct department or person for their query. IVR saves your business time redirecting calls and helps increase customer satisfaction by ensuring customers aren’t left waiting for their call to be connected.
Powerful Virtual Phone Features from TollFreeForwarding.com
Receive calls in 3 minutes
Forward calls to home, office or PBX anywhere around the world
Dedicated support team
No obligation monthly and pay as you go options
Add, remove, and edit numbers online
Select a local, national or toll-free number from our vast inventory
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Immediately start receiving calls and servicing your customers
Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours.
Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up.
Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time.
An IVR system is an Interactive Voice Response that is set up alongside your
Frustrated customers who can’t get through to sales or support staff are more likely to drop the connection – often meaning a lost sale for your business. An IVR system helps connect calls in a timely manner, taking callers directly to the department they need at the touch of a button. Our IVR systems come with custom greetings, so you can craft a calling experience that satisfies customers and saves your business time and money. If you’re an international business taking calls from all over the world, it’s also likely time differences will become an issue at some point. With virtual IVR allowing call forwarding to any location, you can ensure calls are sent to the right staff at the time the call is placed, improving efficiency and wait times across your business.BUY NOW
A virtual IVR system with TollFreeForwarding.com helps you streamline customer communications and improve efficiency across your business. But that’s not the only great benefit that you can enjoy when you sign up for a virtual business number. Our virtual numbers are all based in the cloud, meaning you don’t need any complicated hardware to get started – and it can take as little as three minutes! Your new number also comes with a range of additional features and benefits, including time/day scheduling, call recording, and real time recording.ACTIVATE
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