Frequently Asked Questions

Have a question about TollFreeForwarding.com?

Find answers to most any question you may have or ask us a question about any of our products or services.

Getting Started


What services do you offer?

TollFreeForwarding.com specializes in providing international toll free and local phone numbers in more than 100 countries and connecting millions of international calls every month across our vast and robust phone network. Our phone numbers come with call forwarding and smart features such as a hosted PBX with unlimited extensions, voicemail, fax, time/day call routing, sequential ringing and simultaneous ringing.

How can TollFreeForwarding.com help my business?

Calling a business located in a different country can be challenging for your potential and existing customers. TollFreeForwarding.com can provide your business with a phone number in 120+ countries and 1000+ cities that forwards calls to your existing phone number. Having a locally recognized phone number makes your international customer more likely to call your business. Your new phone number from TollFreeForwarding.com can instantly expand your business to international markets.

What types of phone numbers do you offer?

TollFreeForwarding.com offers three types of phone numbers:

  • Toll-Free phone numbers that allow your customers to call you at no charge to them. In the US and Canada, a toll-free number begins with the 1-800, 1-866, 1-877, or 1-888 prefix. In the UK, they are 0-800 numbers or 0-808 numbers.
  • Local phone numbers assigned to a designated geographic area by an area code or city code.
  • National phone numbers that are considered a local call from all cities in a given country, but are not geographically assigned to any specific city. The UK, Spain, and France are examples of countries where national phone numbers are available.

Where can I get a new phone number?

We have phone numbers in 120+ countries and 1000+ cities. Click here to view our growing phone number inventory.

Can callers tell that I'm not physically in the location they're calling?

The only way your customers will know you're somewhere else is if you tell them. We even offer international ringback tones for added authenticity.

Can I get a vanity phone number?

Yes, if it's an available US toll-free number. Contact us for assistance.

Can I transfer my existing toll-free phone numbers to TollFreeForwarding.com?

Yes. We can quickly transfer your toll-free phone numbers so you don't miss any calls. Contact us about transferring (or porting) your existing phone numbers.

Can I transfer my TollFreeForwarding.com phone numbers to another carrier?

Yes, after you have paid for service on that number for 90 days, you can port any number to the carrier of your choosing. Be sure to notify us after the transfer is complete to ensure we stop billing you for that number; we are not always notified when numbers are transferred away.

Do I have to agree to a long-term commitment?

No. You can cancel at anytime.

How many phone numbers can I have on my account?

As many phone numbers as you need. Activate new numbers instantly whenever you need more.