Call Answering Service

Our online call forwarding answering service makes it simple for your calls to be forwarded to any location, so you never miss an important call again. Our toll free number answering services come with features including IVR and voicemail to email, so customers can get in contact even when you can’t make it to the phone.

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Powerful Virtual Phone Features from TollFreeForwarding.com

  • Fast Setup

    Receive calls in 3 minutes

  • Global Call Forwarding

    Forward calls to home, office or PBX anywhere around the world

  • 24/7 Access to Support Team

    Dedicated support team

  • Cancel Any Time

    No obligation monthly and pay as you go options

  • 100% Cloud-Based Platform

    Add, remove, and edit numbers online

  • No Setup Fees

How It Works – 3 Simple Steps

1
Choose Your Number

Select a local, national or toll-free number from our vast inventory

2
Activate

Let us handle the sign-up - it takes just 3 minutes

3
Receive Calls

Immediately start receiving calls and servicing your customers

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See why over 20,000 customers trust TollFreeForwarding for their virtual phone number needs

Advanced Features of Call Answering Service Virtual Phone Numbers

Scheduled Forwarding

Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours.

Real Time Reporting

Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up.

Call Recording

Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time.

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#1

What is a Telephone Answering Service for Business?

A telephone answering service is designed to deal with your business calls when you can’t get to the phone. At TollFreeForwarding.com, we offer a variety of options to help you keep on top of business calls, no matter the hour of day. Our web-based call answering service offers the ultimate flexibility. You can choose a call forwarding answering service and forward calls to alternate offices or call centers depending on the time of day the call is placed. Out of hours, you can also send calls directly to voicemail, where our handy voicemail to email service will guarantee you can stay on top of communications and respond to queries as soon as you’re able.

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What are the Benefits of a Call Answering Service?

Toll free answering services mean your customers can always get in touch with you, even when you’re not directly available. TollFreeForwarding.com’s online call answering service is set apart from traditional services due to the flexibility and simplicity it offers. All of our virtual numbers come with additional features to help make business communications simple, including IVR. IVR allows you to set up intuitive custom greetings and menus, so your callers can be directed virtually to the right department for their query – minimizing hold times and ensuring more calls are answered. We also offer call forwarding, time/day scheduling, and voicemail to email services, so calls can be connected no matter what time they’re placed.

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Why Choose TollFreeForwarding.com?

If you opt for an online call answering service with TollFreeForwarding.com, you can enjoy a wide array of additional benefits. Our virtual numbers are all set up in the cloud, so you don’t need any complicated hardware to get started. In fact, you could be up and running with your new call forwarding service in as little as three minutes! As well as IVR, voicemail to email and intuitive call forwarding, you can also benefit from real time reporting and call recording – all helping make your business communications simple! We have numbers in 100+ countries, with multi-carrier systems in place to guarantee crystal clear call quality, every time.

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Frequently Asked Questions

  • Traditional call answering services can be expensive, not flexible, and difficult to manage. The better solution is to use TollFreeForwarding.com’s online call answering service, which is ideal for small businesses. A web-based service offers you incredible simplicity and a wide array of features. Plus, there is no new equipment to buy or install -- you use what you have, and we take care of the magic. Visit our pricing page to see the plans we have available.

Join over 20,000 customers already using TollFreeForwarding

Setup in just one minute. No credit card required. Cancel any time.

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