Many companies already rely on VoIP communications, but you might not be maximizing the potential of these telephony solutions. Businesses hoping to get the best return on their investment could be missing out on major opportunities by overlooking Sip servers. Initially, the literature on Session Initiated Protocol (SIP) might look overwhelming. However these systems are often very user-friendly and highly customizable, allowing you to tailor SIP servers to your needs.

 

Take a look at these five reasons why SIP servers are pulling ahead in the communications race.

 

  1. Lowering Operating Costs

Traditional VoIP systems rely on a centralized enterprise network to handle and communicate between all users. The cost to maintain such a system can become quite unwieldy, and oftentimes your organization doesn’t actually need all of the features that come with these centralized services. Additionally, it can be difficult to connect external devices to a VoIP-based system, making it harder to use the service you’ve invested in.

 

That’s where SIP comes in. Your external employees can jump onto SIP services with minimal hassle, reducing set-up times and IT costs. The scalability of these systems allows you to break free of fixed-rate services.

 

  1. User-Centric Rather than Network-Centric

SIP is a peer-to-peer service, meaning that the user’s hardware and software handles the brunt of communications processing. Since so many nodes contribute their power to the system, SIP communications can often handle a higher load of traffic.

 

This is in stark contrast to network-based VoIP communications, which are well-known for communication lag. This latency happens when a single VoIP network is flooded with messages. These traffic jams can be avoided by investing in SIP technologies, which spread work out across multiple user agents.

 

  1. Multimedia Communication Support

SIP is ideal for businesses that work with text, voice, and video communications. You can collaborate with you peers over the phone, via instant message, in videoconference, and have your voice mail messages converted to text. These conversations can be paused and picked up on other mobile devices, allowing you to continue a dialogue while on the road. Very few communications systems offer such seamless mobility.

 

  1. Scalable Systems

Most SIP services will define a maximum amount of users for different tiers of service. This makes it a great solution for small businesses all the way up to enterprise companies. SIP communications can be scaled for a handful of users all the way up to thousands of employees.

 

In order to join a SIP network, an employee just needs to have “user agent” software on their smartphone, tablet, IP phone, or computer. User agents authenticate and regulate conversation access, ensuring that your communications remain secure.

 

  1. Increased Compatibility

One of the most appealing things about SIP services it how well they play with other existing business technologies, including VoIP. Your call center’s 1800 numbers can be linked with SIP systems to ensure that no call is missed. Popular mobile platforms, such as iOS and Android, are compatible with SIP applications.

 

You’re able to use familiar communications protocols, such as instant messaging, to collaborate with your peers. This makes the transitional period into SIP communications very short, with most employees mastering these systems quickly.

 

What’s your experience been with SIP servers? Please share in the comments section below.