As on-the-go business becomes ever more important to the modern entrepreneur, breaking away from the IT-desk crutch that so many modern business models rely upon is an absolute must. In addition to preventing your business from achieving true mobility, IT reliance can put a strain on your business budget, sending your monthly overheads skyrocketing. If you’re ready to spread your business wings and leave the nest, it might be time for an IT overhaul.


Analyzing Your IT Spending


With worldwide IT services spending teetering on the trillion dollar mark, the IT support business is booming. While IT spending can be the best business decision you ever make, however, it can also be the worst. So how can you optimize your IT budget, without cutting critical support? The key is to analyze how your IT support is functioning to better your business. Are your employees learning how to become technologically self-sufficient, or are they relying upon your IT desk to rescue them every time they find themselves challenged? If your IT overheads seem to be growing at a pace that your overworked accountant simply can’t keep up with, it’s time to take a look at what you’re really paying for, and how your money might be better spent.


Relinquishing the IT Support Crutch


If you find that your employees become less productive while working outside of the office, the problem could be IT-based. Many remote workers and business travelers find themselves unable to log into cloud-based applications while outside of the office, or struggle to perform functions that they would normally turn to the help of IT support to complete. To resolve this problem, try cutting back your IT support, and providing employees with bi-annual IT training courses instead. By learning to resolve their own IT problems, your employees can become more mobile and efficient, enabling you to reduce your IT support reliance in the long run.


Implementing Basic Steps to Increase IT Self-Sufficiency


If you want your business to achieve mobility, implementing the following three basic IT self-sufficiency steps can make all the difference:


  1. Remote Access to Office Phones: When your employees are away from the office, consumers and clients should be able to reach them without any added inconveniences. To achieve this, try setting up mobile call forwarding. By enabling mobile call forwarding, you can ensure that on-the-go workers are kept up to speed, and prevent communications barriers from affecting your consumers or clients.
  2. Seamless Synching: With 56% of American adults now smartphone owners, trying to prevent employees from using mobile devices at work is kind of like shoveling snow during a snowstorm. If you haven’t implemented a Bring Your Own Device (BYOD) policy yet, it’s time to get one in the works. Since as many as one third of your employees are likely already using smart devices at work (with or without the sanction of your IT department), you might as well make the most of the situation. Once you’ve implemented a BYOD policy, task your IT desk with ensuring the smartphones and tablets can easily synch with your existing computer network.
  3. Staying Protected: Don’t forget to keep your security up-to-date as you take your business mobile. To keep your network safe from viruses, spam, and data theft, employ a security team dedicated to maintaining the privacy of devices that are connected to your business. For optimal protection, remote-wipe employee cell phones, tablets, or laptops that are lost or stolen.

As your business model evolves to rely less and less upon in-office support, you can begin broadening your business borders and unlocking the advantages of mobile business. Whether you’re operating a small business or a major enterprise, the benefits of taking your business mobile are sure to expand your reach.