All posts in category "Phone"

Call analytics is the collection, measurement, and analysis of phone call data. In marketing, call analytics is a great way to measure the reach of your business or a...

Call center agents have a stressful job. It can be time-consuming, frustrating, and emotionally draining. As someone who has been in their position, you will be all too aware...

Sales is a tough, competitive field. To stand out from your competitors and make the sales, you need a considered approach that’s proven to deliver success. In this piece,...

Whether you work in telemarketing, customer service, recruitment, or just want excellent call quality when having a team meeting, one piece of equipment is essential – a VOIP headset.   From what to...

Have you ever met someone with a distinctive accent and found yourself lingering on their every word? Whether it’s the French twang from the language of love, the Southern...