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All posts in category "Communications"

What is a Softphone?


Businesswoman using a headset to speak on the phone

From customer service centers to sales, one thing communication-based organizations need to run smoothly is an effective phone system.   If you’ve looked into phone systems for businesses, you’ve...

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An Extensive Guide to VOIP Headsets


VOIP headset in front of a telephone

Whether you work in telemarketing, customer service, recruitment, or just want excellent call quality when having a team meeting, one piece of equipment is essential – a VOIP headset.   From what to...

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